FREQUENTLY ASKED QUESTIONS

Application compatibility table: Click here

Installation instructions and troubleshooting: Click here

What is S60 software? Click here for a brief introduction

What is Symbian Operating System?Click here for a brief introduction

What is S60? What is S60 3rd edition? What is the difference?
S60 is part of the operating system. All S60 phones use the Symbian operating system internally, and S60 is the "visible" part on top of it. You could think of it as the user interface. Some of the new Nokia phones use a different operating system called S60 3rd edition. This could have been called something different, like S90, for instance! None of the existing applications written for S60 will work directly on a S60 3rd edition phone. A new software version has to be installed. This is because the S60 3rd edition phones use a new version of Symbian, which is incompatible with the older Symbian that S60 (2nd edition) uses.

Is my phone S60?
Very good question. Unfortunately there is no way you can tell easily if your phone is S60, because it is not labelled on the phone. An S40 phone could easily be confused with an S60 phone, as they both have colour screens, menus, email and cameras. The best way to recognise an S60 phone is the screen size and the model of the phone. S40 has a smaller screen than S60. Click here to see a list of all the S60 phones.

Is my phone S60 3rd edition?
Click from the pictures above to see if your phone is S60 3rd edition. This way you will not accidentally purchase a wrong version of the application. S60 3rd edition phones have larger screen sizes and new features as well. They are also faster. All software by Lumisoft will be available for both S60 and S60 3rd edition phones.

Does my phone have a Symbian operating system?
Check here.

What kind of a memory card do i need? 
Check here for information about memory cards.

DKU-2 and CA-53 cables...
There is a new USB cable that can be used instead of the Nokia DKU-2. The new cable is called CA-53. The benefit compared to DKU-2 is that it supports the faster USB 2.0 standard and works faster.

Does the London Street Map include the underground map?
The underground map itself is not part of the product, but you can search by station name. The tube station is shown on the map just like it is shown on the printed A-Z. For example Baker Street, click here to see pictures.

What do the different symbols mean in London Street Map / Roadmap of Great Britain?
Click here to see the full references provided by A-Z Maps.

How to remove the software or a trial version from phone?
You can remove the software several ways. If the installer program (not included in pre-installed applications) has an Uninstall-button you can click it while your phone is connected to the PC and the software will be removed. Also you can delete the application folder from your phone (either from the memory card or from the phone's memory) with the file manager of your phone, this way you don't need a connection with PC. With S60 3rd edition phones you also need to delete the sis-file (the application itself) from the root of your memory card. 

Click here to see pictures on how to delete a folder from memory card. 

Application folders in Nokia Communicators and S60 phones:
\System\Apps\London
\System\Apps\Atlas
\System\Apps\RoadAtlas
\System\Apps\Roadmap
\System\Apps\Birmingham
\System\Apps\Oxford
\System\Apps\Paris
\System\Apps\Helsinki
\System\Apps\WSOY

Application folders in S60 3rd edition phones:
\A-ZMaps\London (removing deletes only the London Map, not all the A-Z Maps)
\A-ZMaps\Atlas (removing deletes only the London Atlas, not all the A-Z Maps)
\A-ZMaps\Roadmap (removing deletes only the Roadmap, not all the A-Z Maps)
\A-ZMaps\RoadAtlas (removing deletes only the Road Atlas, not all the A-Z Maps)
\A-ZMaps (removing deletes all the applications in A-Z Maps)
\Lumisoft\Oxford
\Lumisoft\WSOY
\Helsinki